Privacy Policy

Kaide LLC, dba Kaide Real Estate Advisors
Effective Date: April 10, 2025

At Kaide LLC, doing business as Kaide Real Estate Advisors (“Kaide,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at https://kaiderea.com (the “Website”) or use our client portal at https://secureportal.kaiderea.com (the “Portal”), collectively referred to as the “Services.” By using the Services, you agree to the practices described in this Privacy Policy. If you have questions, please contact us at support@kaiderea.com.

1. Information We Collect

We collect the following types of information:

• Personal Information You Provide:
  • Name, email address, phone number, and mailing address (e.g., via Website contact forms or Portal registration).
  • Financial or transaction-related details (e.g., for property dealings in the Portal).
  • Account credentials (e.g., username and password for Portal access).
  • Documents or messages you upload to the Portal (e.g., contracts, property photos).
• Automatically Collected Information:
  • IP address, browser type, device information, and browsing behavior (e.g., via Website analytics tools or Portal logs).
  • Cookies and similar technologies (e.g., for Website functionality or Portal session management).
• Third-Party Information:
  • Data from partners, such as real estate listing services or payment processors, if applicable.

2. How We Collect Information

• Directly from You: When you submit forms on the Website, register for or use the Portal, or communicate with us.
• Automatically: Through cookies, WordPress plugins (e.g., Google Analytics), and server logs as you interact with the Services.
• From Third Parties: Via service providers or partners that support our operations (e.g., hosting providers, payment gateways).

3. How We Use Your Information

We use your information to:

• Provide real estate services, such as displaying property listings, managing transactions, and sharing updates via the Portal.
• Respond to inquiries and communicate with you (e.g., emails or Portal notifications).
• Improve the Services by analyzing usage patterns and technical performance.
• Process payments or fulfill contractual obligations (Portal-specific).
• Comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

• Website: The WordPress-hosted Website uses cookies for functionality (e.g., session management), analytics (e.g., Google Analytics), and user preferences.
• Portal: Cookies or similar technologies ensure secure login and session continuity.
• Control: You can manage cookies through your browser settings. Disabling them may affect your experience on the Services. For more details, see our Cookie Policy.

5. Sharing and Disclosure of Information

We may share your information with:

• Service Providers: Third parties who assist us, including:
  • Website hosting providers (e.g., Bluehost).
  • Portal hosting and software providers.
  • Payment processors (e.g., Stripe).
  • Analytics tools (e.g., Google Analytics).
• Legal Requirements: If required by law, such as in response to a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of Kaide’s assets.
• No Sale: We do not sell your personal information to third parties for marketing purposes.

6. Data Security

• We use industry-standard measures (e.g., encryption, SSL certificates, secure servers) to protect your data on both the Website and Portal.
• While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute protection against breaches.

7. Data Retention

• We retain your information only as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes (e.g., up to 6 months after Portal account closure, unless otherwise required by law).
• Data no longer needed is securely deleted.

8. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to legal exceptions).
• Opt out of marketing communications (e.g., via unsubscribe links).
  To exercise these rights, contact us at support@kaiderea.com. We will respond within a reasonable timeframe, as required by law.

9. Third-Party Links and Plugins

• Website: The WordPress site may include plugins, embeds, or links (e.g., social media buttons, maps) governed by third-party privacy policies.
• Portal: Integrations like document management tools or payment systems operate under their own policies.
• We are not responsible for the privacy practices of these third parties. Please review their policies as needed.

10. International Data Transfers

• If you are outside the United States, your data may be transferred to and stored in the U.S., where our servers or providers are located. We use safeguards (e.g., Standard Contractual Clauses) to protect data in compliance with applicable laws.

11. Children’s Privacy

• The Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe we have such data, contact us at support@kaiderea.com.

12. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. Changes will be posted on the Website or Portal, and significant updates will be communicated via email or Portal notification. Your continued use of the Services after changes signifies acceptance of the revised policy.

13. Contact Us

For questions, concerns, or to exercise your rights, please reach out to:
Kaide LLC, dba Kaide Real Estate Advisors
Email: support@kaiderea.com
Phone: 1+602-600-0057